Handbook of Quality Circle
Kumar, Prasanta Quality circle is a people-development concept based on the premise that an employee doing a certain task is the most informed person in that topic and, as a result, is in a better position to identify, analyse, and handle work-related challenges through their innovative and unique ideas.
It is, in fact, a practical application of McGregor's Theory Y, which argues that if employees are given the right atmosphere and decision-making authority,...